Active Standard Operational Procedures
An edge today. A goldmine for tomorrow.
Turn your team's expertise into an asset the organization owns.
ITQAN captures each procedure as it's performed, publishes it, and guides every employee through it inside the system itself — so new hires get up to speed faster, and the method stays when the expert moves on.
- On your own infrastructure
- Arabic-first
- No integration project
Which of these sounds like your day?
- Lost expertiseThe expert leaves, and the method goes too.
- OnboardingEvery new hire starts from zero.
- Expert overloadYour experts answer the same question daily.
- Uneven executionOne procedure, done many ways.
- CertificationsWritten for the auditor, not the employee.
- The agent eraAI agents don't know how you work.
How it works
Your expert does the work once. ITQAN captures, publishes, and guides.
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Captures
The expert works as usual; every step is saved with its screenshot and their spoken explanation written beneath it.
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Publishes
The guide reaches the team as a link that opens with no account and no install — or from the organization's library.
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Guides
Employees open it beside their work, or choose “Train me” and it walks them step by step over the live system.
A first guide is built in under an hour of ordinary work.
Available today on
- Browser extensionChrome and Edge
- Desktop appWindows
- Web platformLibrary, editor and search
- Link readerAny device · no account, no install
An edge today
Institutional continuity
Your experts' know-how is among your most valuable assets. Make it stay.
A screenshot for every step, with the expert's spoken explanation written beneath it — no separate documentation sessions, no writing project.
When an expert moves to another role or leaves, whoever follows inherits the complete method, not a summary of it — through rotation and localization cycles as much as internal moves.
Every guide carries the expert's name and voice — so their knowledge becomes an institutional record that bears its author's name, not a set of answers given a hundred times.
Arabic transcription accuracy of WER 8.3%, enforced by a release gate that blocks publishing if it slips.
Product footage · Arabic interface
New-hire onboarding
A new hire takes about a year to reach full performance. Shorten the road.
Product footage · Arabic interface
They choose “Train me” and the guide walks with them over the working screen, pointing to each element in place — until the task is done right the first time.
Gather each role's guides into one ordered booklet: a written introduction, then the guides in the order they're learned. Every guide in it stays in sync with its original.
They open ITQAN on any screen and it shows the guides for that exact screen — so the answer is found before a colleague is asked.
About 12 months to reach full performance, and only 12% of employees say their organization onboards well — Gallup.
Team enablement
Your best way of working already exists. Roll it out.
Semantic search reaches the exact step, not the whole file; employees ask in their own words, in Arabic or English.
The procedure that proved itself at one site becomes the standard everywhere — one version, updated for all.
Whoever receives the link opens it straight away: one clean page that reads like a PDF.
Semantic search latency p95: 26 ms — running locally, with no cloud key.
Product footage · Arabic interface
Quality & compliance
A procedure is worth exactly what it matches in practice. Keep it alive.
The moment a step stops matching the screen, the employee sends a note from inside the guide — straight to its owner.
A version history shows what changed, when it changed, and who changed it.
Every procedure has an owner and a review date, produced on demand — no scavenger hunt across inboxes and drives.
Audit readiness is not a guarantee of passing an audit or obtaining a certification.
Confidentiality is architecture, not a clause
Your organization's data stays inside your infrastructure. By design, not by promise.
Names and sensitive numbers are hidden in the screenshot on the employee's own device — before any upload or sharing takes place.
The system runs on your servers, with automated backup and a restore rehearsed across 540 guides — and search runs locally, with no cloud key.
The confidentiality playbook and the vendor-assessment form reach your security team before the first meeting — not after it.
Product footage · Arabic interface
Built for the Saudi market
Your operations run daily on national platforms that never stand still. Start from ready guides.
Qiwa, Mudad, Muqeem, GOSI and more — documented step by step in Arabic and ready for your team from day one.
Every guide carries its last-verified date; when the platform's interface changes, the guide is re-captured — so your team never works from a stale version.
Copy the public guide into your library and layer in your internal authorities and your own approval path.
The first batch of the library is under review against published criteria.
These names belong to their owners; mentioning them implies no partnership or endorsement.
Works where your team works
Your procedures span system after system. Document them in one reference.
Product footage · Arabic interface
Odoo, Rawaa, Qoyod, Foodics and more: the procedure is captured on the system exactly as it is — in the browser or on the desktop — with nothing changed on it.
No connections into your databases, no permissions on your systems — just ITQAN installed on your team's devices, as a browser extension or a Windows app.
ERP procedures, government platforms and office tools in a single library — searched by meaning, not by file name.
These names belong to their owners; mentioning them implies no partnership or endorsement.
A goldmine for tomorrow
Where we stand in the agent era
What you document for your team today is what your AI agent will learn from tomorrow.
General models know the whole market. They don't know your approval limits, your sign-off path, or the reasons behind your decisions. That knowledge exists only with you.
Every step is stored as a structured entity: its title and text, the element that's clicked, its source, version and date. The structure is ready from the moment of capture — for people and machines alike.
The same library onboards your people and standardizes how work is done today — so you don't pay for tomorrow twice.
33% of enterprise software will include AI agents by 2028 — Gartner.
Serving guides to AI agents is a direction we're building toward; the structured foundation beneath it is built today into every guide you document.
Expertise that stays. A method rolled out. A procedure kept alive.
We demo ITQAN on one of your own procedures, in a thirty-minute session whose agenda reaches you beforehand.
ITQAN. An edge today. A goldmine for tomorrow.